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BlackBerry Etiquette

I’ve made it big! I was recently interviewed by the New York Times about “smartphone etiquette” in this day and age. The main question was whether or not I thought it was acceptable to type away in meetings. As you might imagine, I had an opinion on this and one of my observations made the…

Social App Overload

Seems like there’s no shortage of social sites, apps and tools these days. It’s only the middle of the week and I just got hooked onto Yammer, a relatively new private Twitter-like network for your company. We’ll have to see if I can get us to a tipping point of users and take advantage of…

iPhone Application Addictions, er, Additions

A little lighter fare for this weekend. For people like me who are into their mobile devices, their selection of apps reveals a bit about their personality. I used to get excited to try out new apps, which come out daily. But now, figuring out what screen to put them on stresses me out! There…

Measuring Influence

One of the things I help clients do is figure out how we are going to measure success. For some clients and projects it’s growth in traffic, for others it’s e-commerce sales. Those are relatively straightforward to report on and there’s no shortage of metrics there. But increasingly, my clients are looking for new ways…